Futuresight/Springboard Industry Design Project

Background:

IDP Portal:

Created by Futuresight, provided access to:

  • the FLIR portal QA pages

  • Design system

  • Figma design files

Challenge:

  • Conduct usability testing and generate reports across multiple feature flows

  • Optimize UX for two key areas: FCP product and Every Camera course

  • Standardize front-end UI, typography, and font usage<<

  • Design a new product release landing page similar to Apple’s macOS Sequoia page

  • Create a sustainable UX process for collecting release info and publishing updates

  • Design of UX/UI for new 2025 features and ad-hoc business needs

Goals:

  • Improve consistency and usability across the platform

  • Generate clear insights from usability testing

  • Map and optimize user journeys for key product areas

  • Establish a scalable system for communicating feature releases

Each teammate took on one user flow to analyze. Mine was the My Products flow

My Products Flow

Heuristic Analysis

Consistency & Standards

Some icons used on the Product Details page use a color typically reserved for buttons even though they’re not clickable. This may confuse users when navigating this page.

Recognition Rather Than Recall

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